Business Electricity from Good Energy
Good Energy is an independent, British owned and based renewable electricity supplier. Good Energy’s philosophy and business model is renewable to the core with a founding principle of bringing renewable energy to all. As well as supply, Good Energy also invest in and own a series of solar and wind power plants across the UK. Good Energy’s philosophy of business mirrors our own in that they “don’t think the energy market needs to be complex and mysterious. We believe simplicity and transparency should not only be at the heart of how every energy supplier treats its customers, but in the way it does business too. The Good Energy Checklist
Security
- Are their prices fully fixed? Not disclosed
- Do they include FIT and RO and CFD in the price? Not disclosed
- What is their back billing policy? Not disclosed
- Do they require a letter of authority? Yes
- Does the contract lapse on change of tenancy? Yes
Transparency
- Is your contract end date on the invoice? Yes
- Is your termination date on the invoice? No
- When will your renewal letter arrive? Not disclosed
- When do you need to terminate? Not disclosed
- Do they require termination letter by recorded delivery? Yes
- Will they rollover your contract? Yes
- How high are the out of contract rates? Not disclosed
Convenience
- Do they mandate Direct Debit payment terms? Yes
- What are their Direct Debit terms? Variable, Monthly
- Do they offer Cash / Cheque payment terms? No
- Do they support reduced rate VAT declaration? Yes
- Do they bill monthly or quarterly?
- Do they provide online billing? No
Services
- Do they install smart meters as part of the supply contract? No
- Do they support existing smart meters with full functionality? No
- Do they provide New Connection & Upgrade Services? No
- Do they support IGT meters? No
- Do they support all electricity profiles including half hourly? Yes
- Do they support related and aggregated meters? Not disclosed
Environmental
- Do they offer green and renewable products? Yes
- What is their Fuel Mix? 0% Gas, 0% Nuclear, 0% Coal, 100% Renewable
Other things to know about Good Energy
- The Chippenham based business:
- Provides a 7-day cooling off period;
- Specialises in renewable energy;
- Supports embedded generation owners in selling their energy to market
Security
Good Energy and Letters of Authority
In order to act on your behalf in securing your business a great energy deal Good Energy require us to have a signed Letter of Authority from yourselves. You can download your Letter Of Authority here.Change of Tenancy and Good Energy
Moving into or out of a premise is known as a Change of Tenancy in the business energy market. The existing supplier to the premise is obliged to continue to provide energy to the premise and under no circumstances will this be otherwise the case, however it is an obligation on the new tenant to agree a new contract either with that supplier or with a new supplier of your choice. Moving in to a premise supplied by Good Energy If your business takes occupation of a site currently supplied by Good Energy you need to inform them as quickly as possible that you are the new tenant. This is critical for two reasons:- to prevent your business being held liable for charges incurred by the previous tenant
- to ensure you can negotiate a competitive rate (and choose to switch if you desire)
- Confirmation from the landlord or brewery
- Confirmation from the estate agent handling the move
- Confirmation from the solicitor handling the move
- Copy of the mortgage completion letter (if property bought)
- to prevent your business being held liable for charges incurred by the new tenant
- to ensure you can negotiate a competitive rate at your new premise
- The reason for your moving out
- To where your business is moving (if applicable)
- Who the new occupier of the existing premise will be (if known)
Transparency
For your convenience, you can download your Good Energy Termination Letter here.
Your Good Energy Termination notice should be sent to: Good EnergyMonkton Reach,Monkton Hill,Chippenham,Wiltshire,SN15 1EETerminating but remaining on supply with Good Energy
If your business energy contract with Good Energy ends and you terminate but fail to leave Good Energy’ supply at your contract end you will be placed on Good Energy’s punitive Out-of-Contract rates.Good Energy and Out of Contract Rates
We are awaiting confirmation of Good Energy’s policy on Out of Contract and Deemed Rates. To find out more visit our Guide to Out of Contract RatesServices
Good Energy & Smart Meters
In line with the mandated rollout of smart meters Good Energy installs meters for Profile 05-08 electricity customers. We are awaiting confirmation of Good Energy’s policy on installing and supporting non-mandated smart meters. For more information on Suppliers’ policies on smart metering visit our Guide to Suppliers & Smart Meters.Good Energy & New Connections and Upgrade services
Good Energy do not offer new connections and upgrade servicesGood Energy & IGT Meters
Good Energy do not currently support IGT (Independent Gas Transporter) meters. If your gas supply is delivered via an IGT network then Good Energy cannot offer you a gas supply contract.Good Energy & Supporting Meter Types
We are awaiting clarification as to whether Good Energy support all meter types including Half Hourly (HH), Maximum Demand (MD), Seasonal Time of Day (STOD) and standard profile meters as well as ‘related’ and ‘aggregated’ meters.Environmental
Good Energy specialise in green & renewable business tariffs. For the reporting period 2013/14, Good Energy’ Fuel Mix was:- Coal: 0%
- Gas: 0%
- Nuclear: 0%
- Renewable: 100%
- Other sources: 0%
- Coal: 34.0%
- Gas: 25.6%
- Nuclear: 21.6%
- Renewable: 16.7%
- Other sources: 2.1%