Business Electricity & Gas from United Gas & Power
United Gas & Power (UGP) was formerly known as Lancashire Gas & Power (LGP), a UK owned and run company which was formed in 2013 and offers a range of different business electricity and gas tariffs to suit businesses of any size. United Gas & Power are the the same company and team as LGP and will continue to providing all services and contractual arrangements to their customers. Until June 2015 existing LGP customers will receive a co-branded bill, however Direct Debits will, from March 2015, be taken under United Gas & Power. All customers should receive a further letter advising them of the rebrand and the continuance of service under the new identity. The United Gas & Power Checklist
Security- Are their prices fully fixed? No
- Do they include metering and transportation costs in the price? Yes
- Do they include FIT and RO and CFD in the price? Yes
- What is their back billing policy? Awaiting clarification from UGP
- Do they require a letter of authority? Yes
- Does the contract lapse on change of tenancy? Yes
- Is your contract end date on the invoice? Awaiting clarification from UGP
- Is your termination date on the invoice? Awaiting clarification from UGP
- When will your renewal letter arrive? 120 days prior to contract end date
- When do you need to terminate? 90 days prior to contract end date
- Do they require termination letter by recorded delivery? No however must be sent by letter or email
- Will they rollover your contract? Yes
- How high are the out of contract rates? Awaiting clarification from UGP
- Do they mandate Direct Debit payment terms? No
- What are their Direct Debit terms? Monthly, fixed
- Do they offer Cash / Cheque payment terms? Yes, in limited circumstances
- Do they support reduced rate VAT declaration? Yes
- Do they bill monthly or quarterly? Monthly
- Do they provide online billing? No
- Do they install smart meters as part of the supply contract? Yes
- Do they support existing smart meters with full functionality? Yes
- Do they provide New Connection & Upgrade Services? Yes
- Do they support IGT meters? Yes
- Do they support all electricity profiles including half hourly? Yes
- Do they support related and aggregated meters? Yes
- Do they offer green and renewable products? Yes
- What is their Fuel Mix? Not currently eligible for reporting
- Supports business customers of all credit levels;
- Supplies Half Hourly and Non Half Hourly customers as well as gas customers;
- Will consider non direct debit customers where their credit score is sufficiently high;
- Focuses on delivering high customer service levels;
- Provides a dedicated account manager;
- Operates simple supply contracts;
- Offers some products free of standing charges;
- Offers meter installation and new connections services;
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United Gas & Power’s latest contract terms: United Gas & Power Terms and Conditions United Gas & Power’s contracts are NOT fully fixed – all elements of the United Gas & Power price can be passed through. This means that when you agree a contract with United Gas & Power the price can change through the contract term to reflect additional costs.Commodity: Inclusive, Variable Transportation: Inclusive, Variable Metering: Inclusive, Variable FIT: Excluded, Variable (Electricity only) RO: Excluded, Variable (Electricity only) CFD: Included, Variable (Electricity only)
To find out more visit our Guide to Fixed Prices.United Gas & Power and Letters of Authority
In order to act on your behalf in securing your business a great energy deal United Gas & Power require us to have a signed Letter of Authority from yourselves.eSign – Fast, Convenient Online Approval
The fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority. We’ll take care of all correspondence, handle all the loose ends and enable you to focus on establishing your business in its new premise. And what’s more once your contract is in place we’ll manage your supplier relationship from beginning to end, all part of the Business Juice service.Change of Tenancy and United Gas & Power
Moving into a premise is known as a Change of Tenancy in the business energy market. It has also been termed a Change of Occupier or is known by its acronyms CoT and COO. However it is referred to, the opportunities it opens up are the same. This is great news for deal seekers. Whilst the existing supplier is obliged to continue to provide energy to the new occupier, the occupier is not obliged to take out an extended contract with that supplier. Indeed a Change of Tenancy customer has total freedom of movement and is free to accept a contract with a supplier of their choice There are however of course a number of rules and requirements. Firstly, as the new occupier, if you use energy you will need to pay for it, regardless of your contractual status. Secondly, you will need to identify as quickly as possible the identity of the existing supplier Thirdly, you will need to field calls from sales organisations and the existing supplier themselves offering you contracts of varying lengths to continue or to begin to supply the premises. As a result as a new occupier you will need to agree a new contract either with the existing supplier or with a new supplier of your choice. Not only that but you will need to inform the existing supplier as quickly as possible that you are the new tenant to prevent you being held liable for charges incurred by the previous occupier should they not have ended their agreement satisfactory. It can prove a real headache knowing whom to trust – whether it’s the old tenant, the landlord the current supplier, the pushy salesman ringing, knocking and emailing, the prospective new suppliers. That’s where Business Juice comes in, by working on your behalf, identifying your existing supply arrangements, reporting your change of tenancy, ensuring you are not held liable for costs not incurred before your occupation and benchmarking contracts for your selection we can help you save time, money and a whole lot of stress.Transparency
United Gas & Power sends their renewal letter to customers around 120 days in advance of the contract end date. This will contain United Gas & Power’s proposal for your rates for the coming period. It may provide a variety of options or a single price. It will however not be the most competitive price available in the market as the renewal letter is designed for customers who don’t use an energy broker and as such are priced at a higher level than can be obtained in the market.Terminating with United Gas & Power
You are required by United Gas & Power to provide written notice at least 90 days before your contract ends of your intent to terminate your contract at the end of its fixed period.Rollover contracts and United Gas & Power
United Gas & Power operate a policy of selling auto-rollover contracts. If you fail to terminate your existing contract more than 90 days ahead of your contract end date you will be rolled over for a fixed term of 12 months. By using Business Juice you can avoid the costly mistake of falling into the rollover trap and paying premium rates for 12 months. To find out more visit our Guide to Rollover Contracts.Terminating but remaining on supply with United Gas & Power
If you have provided termination notice to United Gas & Power and expressed your intent for freedom of movement at contract end but you fail to leave United Gas & Power’s supply you will be placed on United Gas & Power’s out of contract rates. Don’t be caught out! By using Business Juice to manage your energy contracts we will terminate and manage your new contract seamlessly to ensure you avoid penalty rates.United Gas & Power and Out of Contract Rates
United Gas & Power do not currently disclose their out of contract rates however these are often at least 6p/kWh for gas customers and over 20p/kWh for electricity customers. Even one week exposed to this level of charges mounts up, that’s why clients taking our contract life management service makes sense: removing your exposure risk and letting you focus on your business confident in the knowledge that your energy contracts are in safe hands. To find out more visit our Guide to Out of Contract RatesConvenience
United Gas & Power operate a policy of billing their customers on a monthly basis. United Gas & Power operate a Monthly, Fixed Direct Debit meaning the amount you pay directly relates to the volume of energy you provided at quotation stage. United Gas & Power does offer cash/cheque payment terms however this is only done so in limited circumstances. To find out more visit our Guide to Supplier Payment Terms. United Gas & Power do not currently offer their customers online billing. This means United Gas & Power customers will continue to receive paper invoices.Services
United Gas & Power & Smart Meters
United Gas & Power provide smart metering as standard within all of their electricity contracts meaning the end of estimated bills as well as providing the foundation for a more energy efficient business. For Gas customers United Gas & Power only provide smart metering to larger customers consuming more than 273,000kWh per year. To find out which suppliers meet your smart metering needs call us on 0800 051 5770. Go one step better and by appointing Business Juice to manage your energy contracts you can take advantage of our smart meter offers. For more information on Suppliers’ policies on smart metering visit our Guide to Suppliers & Smart Meters.United Gas & Power & New Connections and Upgrade services
United Gas & Power currently only offer new connections and upgrade services to customers when they take out a new contract. If this doesn’t suit your requirements, to find out which suppliers meet your connections needs call us on 0800 051 5770. Go one step better and by appointing Business Juice to manage your energy contracts you can take advantage of our management fee free new connections and upgrades offer.United Gas & Power & IGT Meters
United Gas & Power support meters supplied via IGT networks (Independent Gas Transporter). If your gas supply is delivered via an IGT network then unlike some suppliers United Gas & Power can offer you a gas supply contract. However the meter will require a bespoke priced gas supply contract.United Gas & Power & Supporting Meter Types
United Gas & Power support all meter types including Half Hourly (HH), Maximum Demand (MD), Seasonal Time of Day (STOD) and standard profile meters as well as ‘related’ and ‘aggregated’ meters. This means whatever metering system you have, even if it is supplied via an IGT network,United Gas & Power can support it.Environmental
United Gas & Power provide renewable and green energy products within their portfolio as well as offering smart metering solutions to help your business use less energy. For the reporting period 2013/14, United Gas & Power’ was not required to provide its Fuel Mix, however over the same period the national average was:- Coal: 34.0%
- Gas: 25.6%
- Nuclear: 21.6%
- Renewable: 16.7%
- Other sources: 2.1%