Another day, another case of energy supplier mis-selling… This time however it is one of the great white knights of recent entrants that has fallen foul of the rules. In recent years, a number of household name businesses have taken the opportunity to exploit their existing customer bases to diversify into the energy supply arena. […]
BBC Watchdog Ann Robinson Discusses Ofgem
Car crash television at its best… BBC Watchdog clearly saved the best until last, in the last episode of the series the host, Ann Robinson questioned “What is the point of Ofgem?” Judging by the performances put in by uSwitch Director Ann Robinson (no relation) and Ofgem’s Dermot Nolan, clearly the energy industry doesn’t do […]
Centrica Partners Qatargas and Petroleum
British Qatari Gas Business They may not be able to host a summer World Cup but the Qataris sure can do energy. As the purveyor of an energy driven economy, Qatar have taken a key role in LNG and now ship their production to all corners of the globe and are becoming increasingly important players […]
MRASCO Fiasco
MRASCO the guardians of the Master Registration Agreement (MRA), the document that governs the rules that enshrine a customer’s ability to transfer energy supplier, have ‘agreed’ with suppliers to severely limit the efficiency of the business energy market. That is the implication of a ruling made by the MRASCO Development Board in response to a […]
Ofgem’s Micro Business Folly
In the latest anomaly of their own making, Ofgem are in the process are redefining a definition that they redefined after defining it in the first place with a defined intent to provide a two-tier level of standards in energy procurement and supply for businesses of varying sizes. Rather than just enshrining a single standard […]
nPower’s Customer Service Crisis
nPower has once again powered to the bottom of customer service rankings for the Big 6 Energy Suppliers. That’s the latest finding from Which? In figures released for the domestic energy market, some 1.7m customers complained to their energy supplier between January and March this year with 26% of those, over 450,000, complaining to nPower. […]
Positive Economic News for the UK
Another week, another batch of positive economic news from across the spectrum. 2014 sure is different from recent years. Employment on the rise, manufacturing buoyant, interest rates on hold for another month and organisations tripping over each other to provide positive outlooks all round. The Office of National Statistics (ONS) has reported that in the […]
New Flexible Working Rights to Hit SME
The latest peril for small companies June 30th marks a watershed moment for Britain’s SMEs. That is the date that employers will be subject to new legislation enshrining employees’ rights for flexible working arrangements. Until June 30th, the existing legislation limits rights to request flexible working are limited to those employees who have served at […]
Energy UK Defend Slowness to Pass on Price Drops
Despite the much-heralded recent drop in spot prices all is not quite as simple as Ofgem would have you believe. That is according to Energy UK, the trade body for the major energy suppliers including the Big 6, the target of Ofgem’s ire. Energy UK have stymied Ofgem’s offensive by countering their claims of failing […]
Russia Cuts Gas Supplies to Ukraine
And so it has happened, after the threats and shadow boxing, Russia have acted on their word and shut off the flow of gas to Ukraine. Against a military backdrop and allegations of funding of opponents of fracking, it’s a busy time for the former soviet oil and gas industries. Clearly what the Kremlin see […]