The number of customer service complaints have rocketed for the larger suppliers who seem to have become complacent in their old age. The Big Six are already in the firing line again over high energy prices and it seems the general public are jumping ship to smaller suppliers. The independents have seized the window of opportunity, […]
The Big Six lose more customers to independent suppliers
Independent suppliers are gaining more momentum in the energy market as they poach more customers away from the Big Six. Their collective market share now stands at 11.2%, which is higher than three of the major suppliers. Hardly surprising though as the Big Six have been through a torrent of bad press after the initial […]
Independent energy suppliers becoming more popular with households
It seems the bad press over the Big Six and their overpriced energy has had an effect on domestic customers. Independent energy suppliers now hold 10% of the market share as households start jumping ship. Independents collectively hold a share of more than 10% in nine of the 14 regions, and record the third highest […]
Paying too much for your energy? Don’t blame suppliers
Suppliers have been in the firing line again with the news that the Big Six have creamed off an extra £1bn every year from customers. But can you blame them? If you’d paid more for your holiday than the chap in the room next door, would you be banging on the travel agents door demanding […]